Privacy notice

Last updated: 24 October 2026

This notice explains what personal information whatamobile collects when you use the whatamobile app and website, why we use it, who we share it with and the choices you have.

What we collect

Account details: your WhatsApp mobile number, your name, and your email address if you sign in with a whatamobile.com account. Your date of birth is not collected; you confirm you are 18 or older.
Ads: the devices you list, their photos, prices and descriptions, the IMEI of phones you sell, and the city and area you choose.
Messages: chats with other users, so they can be delivered, kept as a record if something goes wrong, and checked when a user reports them.
Reviews and reports: reviews you write and receive, and reports you make or that are made about you.
Location: the city you choose. If you allow it, your approximate device location to show ads near you. We never show your exact location to other users.
Device and usage: your device model, operating system, app version, a push notification token, crash reports, and how you use the app (for example screens viewed and searches made).

How we use it

To create your account and sign you in, including sending sign-in codes on WhatsApp.
To publish and review your ads, show them to buyers and let buyers contact you.
To deliver chats and notifications, such as new messages, ad updates and saved search alerts.
To keep the marketplace safe: checking ads before they go live, stopping duplicate or stolen devices (using the IMEI), investigating reports and preventing fraud.
To fix problems and improve the app.
To meet our legal obligations.

What other users see

Your name, the year you joined, your ratings and reviews, and your live ads.
Your phone number only if you choose to show it on an ad. You can hide it any time from Privacy and contact, which removes it from all your ads straight away.
An approximate area for each ad, never your exact location. IMEI numbers are never shown.

Who we share it with

We don't sell your personal information. We share it only with:

Service providers that run parts of whatamobile for us: WhatsApp (Meta) to send sign-in codes, Google Firebase to deliver push notifications, Google Sign-In if you choose to use it, crash reporting and product analytics providers, and our hosting providers. They may only use it to provide their service to us.
Authorities such as law enforcement or PTA, where the law requires it or to help with an investigation into stolen devices or fraud.

How long we keep it

Your account and ads, for as long as you have an account.
When you delete your account, your active ads are removed straight away and your account is deleted after 14 days. Reviews you wrote stay, shown as "Former user". Chats are deleted for you; the other person keeps their copy.
Records the law requires, such as reports and moderation decisions, for up to 2 years.

Your choices

Edit your name and contact settings, and show or hide your number, in the app.
Turn notifications on or off in the app or in your phone's settings.
Turn location access off in your phone's settings; you can still choose a city.
Block users from chat.
Delete your account from the app at any time.
Ask us for a copy of your information, or to correct it, using our contact form.

Security

We protect your information with encryption in transit, restricted access and secure storage of sign-in credentials. No system is perfectly secure, so keep your sign-in codes and password to yourself.

Children

whatamobile is for people aged 18 and over. We don't knowingly collect information from anyone younger.

Changes and contact

We may update this notice. If a change matters, we will tell you in the app. Questions about your privacy? Use our contact form.